Refund Policy – ILM STUDIES
Thank you for enrolling in ILM STUDIES. We are committed to providing high-quality Islamic education and ensuring your satisfaction. Please read our refund policy carefully.
1. Eligibility for Refund:
- Refund requests must be made within 7 days of course enrollment.
- The refund is only applicable if the student is not satisfied with the course content or experience.
- If a significant portion of the course has already been accessed or completed, the refund request may not be eligible.
2. Refund Process:
To request a refund, please contact our support team with your enrollment details and reason for the refund request at:
📧 ilmstudiesbd@gmail.com
📱 01774304499(WhatsApp)
Our team will review your request and notify you of approval or rejection within a reasonable time.
If approved, the refund will be processed to your original payment method within 5 to 7 working days.
3. Late or Missing Refunds:
If you haven’t received your refund within 5–7 working days after approval:
- Please check your bank or mobile financial service (bKash/Nagad/Rocket) account again
- Then contact your payment provider
If the issue still persists, contact us at:
📧 ilmstudiesbd@gmail.com
4. Changes to this Refund Policy:
ILM STUDIES reserves the right to update or change this refund policy at any time. Any changes will be effective immediately upon posting.
By enrolling in our course, you agree to this refund policy.
May Allah put barakah in your journey of seeking knowledge 🤍
— ILM STUDIES