Delivery Policy – ILM STUDIES
Thank you for choosing ILM STUDIES as your trusted Islamic learning platform. This Delivery Policy outlines how our courses and services are delivered. By enrolling in our programs, you agree to the following terms.
Order Processing Time:
- Course enrollments are typically processed instantly or within a few hours after successful payment.
- In some cases, it may take up to 24 hours depending on verification or technical issues.
Delivery Methods:
- All ILM STUDIES products are digital courses/services.
- Access will be provided through:
- Email instructions
- WhatsApp communication
- Private groups or learning platforms
Account & Access Information:
- It is the responsibility of the user to provide correct email address and phone number during enrollment.
- ILM STUDIES is not responsible if access is missed due to incorrect information provided by the user.
Delivery Confirmation:
- Once your enrollment is successful, you will receive a confirmation message/email with access details.
- If you do not receive access within the expected time, please contact us immediately.
Delays in Access:
- While we aim for fast delivery, delays may occur due to:
- Payment gateway issues
- Technical problems
- High enrollment volume
We appreciate your patience in such situations.
Non-Delivery Issues:
- If you do not receive your course access, please contact us with your payment details.
- Our team will verify and ensure you receive proper access as soon as possible.
Contact Information:
For any questions or support regarding delivery, please contact us:
📧 ilmstudiesbd@gmail.com
📱 01774304499 (WhatsApp)
May Allah put barakah in your journey of seeking knowledge 🤍
— ILM STUDIES